Privacy Policy

Last updated: January 31, 2025

Omnicliq Digital Consultants ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at omnicliq.com or use our services, in accordance with the General Data Protection Regulation (GDPR) and applicable Greek law.

1. Data Controller

The data controller responsible for your personal data is:

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Data You Provide Directly

• Contact information: name, email address, phone number, company name -- provided when you fill out a contact form, request a proposal, or subscribe to our newsletter.
• Communication data: the content of messages you send us via email, contact forms, or other communication channels.
• Application data: CV, cover letter, portfolio, and other information submitted through our careers page.

2.2 Data Collected Automatically

• Technical data: IP address, browser type and version, operating system, device type, screen resolution, and language settings.
• Usage data: pages visited, time spent on pages, click paths, referral source, and scroll depth.
• Cookie data: information collected through cookies and similar technologies (see our Cookie Policy).

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes and on the following legal bases:

Purpose	Legal Basis (GDPR)
Responding to your inquiries and providing requested information	Art. 6(1)(b) -- Performance of a contract or pre-contractual steps
Sending marketing communications and newsletters	Art. 6(1)(a) -- Your consent
Website analytics and performance improvement	Art. 6(1)(f) -- Legitimate interest in improving our services
Advertising measurement and conversion tracking	Art. 6(1)(a) -- Your consent
Processing job applications	Art. 6(1)(b) -- Pre-contractual steps at your request
Compliance with legal obligations	Art. 6(1)(c) -- Legal obligation

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above:

• Contact form submissions: up to 24 months from the date of submission, unless a business relationship is established.
• Newsletter subscribers: until you unsubscribe or withdraw your consent.
• Job applications: up to 12 months after the recruitment process is concluded.
• Analytics data: up to 26 months (Google Analytics default retention period).
• Contractual data: for the duration of the contract and up to 5 years thereafter, as required by Greek commercial law.

5. Third-Party Services

We share data with the following third-party processors, all of whom are bound by data processing agreements and provide adequate safeguards for your personal data:

• Google (Analytics, Ads, Tag Manager) -- for website analytics, advertising, and conversion tracking. Data may be transferred to the US under EU-US Data Privacy Framework. Google Privacy Policy
• Meta (Facebook, Instagram) -- for advertising measurement via Meta Pixel. Meta Privacy Policy
• TikTok -- for advertising measurement and audience targeting. TikTok Privacy Policy
• LinkedIn -- for advertising measurement and professional audience targeting. LinkedIn Privacy Policy

6. International Data Transfers

Some of the third-party services we use may transfer your data outside the European Economic Area (EEA). In such cases, we ensure that adequate safeguards are in place, such as the EU-US Data Privacy Framework, Standard Contractual Clauses (SCCs) approved by the European Commission, or other mechanisms recognized under the GDPR.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access (Art. 15): You can request a copy of the personal data we hold about you.
• Right to rectification (Art. 16): You can request correction of inaccurate or incomplete data.
• Right to erasure (Art. 17): You can request deletion of your personal data, subject to legal retention requirements.
• Right to restriction of processing (Art. 18): You can request that we limit how we use your data.
• Right to data portability (Art. 20): You can request your data in a structured, commonly used, machine-readable format.
• Right to object (Art. 21): You can object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent (Art. 7): Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at hello@omnicliq.com. We will respond within 30 days.

8. Right to Lodge a Complaint

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA):

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, regular security audits, and staff training on data protection.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. For material changes, we may notify you through our website or via email.

11. Contact Us