Performance Max has become the default campaign type for e-commerce advertisers on Google. But the "set it and forget it" approach that Google promotes rarely delivers optimal results. After managing over €10M in PMax spend across 50+ e-commerce accounts, here are the best practices that actually move the needle.
Understanding PMax Campaign Architecture
Performance Max is a goal-based campaign type that uses Google's AI to serve ads across all Google inventory: Search, Shopping, Display, YouTube, Discovery, Gmail, and Maps. For e-commerce, this means your product feed, text ads, and creative assets all compete for impressions within a single campaign.
The core challenge is control. Unlike Standard Shopping or Search campaigns, PMax provides limited visibility into where your budget is being spent. You cannot see search term reports at full granularity, and you cannot exclude specific placements. This makes campaign structure and signal quality critical.
Understanding the auction dynamics is essential. PMax campaigns participate in all Google auctions simultaneously, and Google's algorithm decides which format to show. This means your Shopping listings, text ads, and display creatives are all competing against each other and against your other campaigns.
Asset Group Segmentation Strategy
The single most impactful decision you make with PMax is how you segment your asset groups. We recommend segmenting by product category margin tier rather than simply mirroring your website navigation.
Tier 1 — High margin, high volume: These products deserve dedicated asset groups with aggressive tROAS targets. Create specific headlines, descriptions, and images for each category. For example, if you sell electronics, your accessories and extended warranties likely fall here.
Tier 2 — Medium margin, steady demand: Group these into broader asset groups with moderate tROAS targets. The goal is profitable volume without over-investing in creative customization.
Tier 3 — Low margin, high competition: These products should have conservative tROAS targets or be excluded entirely if they consistently underperform. Smartphones and commodity items often fall here.
Each asset group should have a minimum of 5 headlines, 5 descriptions, 3 long headlines, and at least 5 images. Video assets are no longer optional — accounts with video consistently outperform those without by 15-20% on average.
Audience Signals: Quality Over Quantity
Audience signals in PMax are suggestions, not restrictions. Google uses them as starting points for its machine learning but will expand beyond them. That said, high-quality signals significantly accelerate the learning phase and improve early performance.
The most effective audience signals for e-commerce are:
- Customer match lists: Upload your existing customer email list segmented by LTV. High-LTV customers make the best seed audience.
- Website visitors: Use GA4 audiences for product category viewers, cart abandoners, and past purchasers with specific recency windows.
- Custom segments: Create intent-based segments using competitor URLs and high-intent search terms your customers actually use.
- In-market audiences: Layer relevant in-market audiences, but keep them focused. Adding too many dilutes the signal.
Avoid using overly broad demographic or affinity audiences. They add noise rather than signal and slow down the optimization process.
Brand vs. Non-Brand: The Critical Split
One of the biggest PMax pitfalls is allowing branded search queries to inflate your performance metrics. By default, PMax will aggressively bid on your brand terms because they convert at high rates — but this cannibalizes organic traffic you would have captured anyway.
The solution is a branded search exclusion list. As of 2024, Google allows brand exclusions at the campaign level. Apply your brand terms (including common misspellings) to prevent PMax from claiming credit for brand demand.
After implementing brand exclusions, expect your PMax ROAS to drop — but this reflects the true incremental value of the campaign. Many advertisers see their reported ROAS fall from 8-10x to 3-5x, which is the actual non-brand performance.
To capture branded traffic efficiently, run a dedicated Brand Search campaign with exact match keywords. This gives you full control over branded messaging and landing pages while keeping costs low.
Feed Optimization for Maximum Impact
Your product feed is the foundation of PMax performance. Google's algorithm relies heavily on feed data to match products to search queries and audience intent. Poor feed quality means poor targeting, regardless of how well your campaigns are structured.
Key feed optimizations include:
- Titles: Front-load with high-intent keywords. Include brand, product type, key attributes (size, color, material), and model number. Example: "Nike Air Max 90 Men's Running Shoes - White/Black - Size 42" beats "AM90 White."
- Descriptions: Write unique, detailed descriptions for each product. Include use cases, specifications, and differentiators. Avoid manufacturer boilerplate.
- Custom labels: Use custom labels to mirror your margin tier segmentation. This allows you to create asset groups based on profitability data.
- Product type: Use a granular product type taxonomy that matches how customers search. Go at least 3-4 levels deep.
- Sale price annotations: Always include sale price and sale price effective date when running promotions. This triggers the sale badge in Shopping results.
Measurement and Optimization Cadence
PMax requires patience during the learning phase (typically 2-4 weeks) but should be actively optimized once stable. We follow a structured cadence:
Weekly: Review asset performance ratings, check for disapproved products, monitor budget pacing, and flag any asset groups spending without converting.
Bi-weekly: Analyze search category insights (the closest proxy to search terms), review audience signal expansion, and adjust tROAS targets in 10-15% increments.
Monthly: Evaluate overall contribution to blended ROAS, compare PMax incrementality against other campaign types, refresh creative assets, and update audience signals with new customer data.
The goal is continuous improvement without disrupting the algorithm. Large, frequent changes reset the learning phase and hurt performance. Small, data-informed adjustments compound over time.